Back to Home

Support

We're here to help you get the most out of Password Folder

Contact Information

Email Support

mayur@dnyantra.com

Phone Support

+91 997 588 8110

How Can We Help?

General Inquiries

Have questions about Password Folder? We're happy to help with any questions about features, pricing, or compatibility.

Report a Bug

Encountered an issue? Let us know and we'll work to fix it as quickly as possible.

Technical Support

Need help with installation, setup, or troubleshooting? Our technical support team is ready to assist.

Feature Requests

Have an idea to make Password Folder better? We'd love to hear your suggestions.

Frequently Asked Questions

What are your support hours?

We typically respond to support inquiries within 24 hours during business days (Monday-Friday). For urgent issues, please call our phone support line.

Do you offer refunds?

Yes, we offer a 30-day money-back guarantee. If you're not satisfied with Password Folder, contact us within 30 days of purchase for a full refund.

Can you help me recover my master password?

Unfortunately, no. Password Folder is designed with zero-knowledge architecture, meaning we have no way to recover your master password. This is by design to ensure maximum security and privacy. We recommend keeping a secure backup of your master password.

What system requirements do I need?

Password Folder requires macOS 12.0 (Monterey) or later. It's optimized for Apple Silicon but also works on Intel-based Macs.

Before You Contact Us

To help us assist you more quickly, please include:

  • Your macOS version (found in → About This Mac)
  • The version of Password Folder you're using
  • A detailed description of the issue or question
  • Any error messages you're seeing
  • Steps to reproduce the issue (if applicable)